Public Safety

-A +A

The department that never sleeps - Public Safety is responsible for keeping citizens safe from emergencies and both man-made and natural disasters. Its divisions include Emergency Communications, Emergency Management, Emergency Medical Services and Fire Rescue.


(850) 471-6400
6575 North "W" Street
Pensacola, FL 32505

The Emergency Communications division provides the critical link between Emergency Management, Escambia County EMS, Escambia County Fire Rescue, law enforcement services and the citizens who call 9-1-1 for emergency assistance. The 911 center (ECC) processes over 200,000 emergency calls each year. Additionally, the ECC dispatches approximately 50,000 medical calls and 20,000 fire calls annually. All ECC employees are certified by the State of Florida, the National Academy of Emergency Medical Dispatch and the National Academy of Emergency Fire Dispatch.  ECC Dispatchers are the first voice on scene and are instilled with a service comes first attitude.


- Mike Moring, Chief of Communications

  (850) 471-6315 or        

- Andrew Hamilton, ECC Manager

  (850) 471-6316 or

The Division of Emergency Management is responsible for coordinating mitigation, preparedness, response and recovery efforts for emergency events in our community. Our all hazards approach to emergency planning includes threats from hurricanes and tropical storms, other weather emergencies, as well as man-made or technological emergencies such as hazardous materials spills,  chemical releases and acts of terrorism. Planning, continuous training and teamwork have been the key to a quick response and successful recovery from the many disasters that have impacted our community.

Escambia County Emergency Medical Services (ECEMS), a division of the Escambia County Department of Public Safety, is a provider of Critical Care, Advanced Life Support, Basic Life Support and Bariatric Transports.  ECEMS provides these services to the 300,000 or more residents of Escambia County, Florida.

Escambia County Fire Rescue proudly operates as a combination fire service, utilizing the talents and diversities of volunteer and career firefighting personnel. Volunteer firefighters operate out of 14 districts, while career firefighters operate out of 9 districts throughout Escambia County. Eight of the career companies are staffed 24 hours a day. One of the career companies operate Monday through Friday between the hours of 7 a.m. and 4 p.m. with volunteer companies providing firefighting and other emergency services the rest of the time. Escambia County Fire Rescue also offers other emergency services such as hazardous materials response, special operations and ALS non-transport.

Subscribe to RSS - Public Safety